Microsoft Outage Impacts Email Support For IndiGo And Air India Airlines

Microsoft Outage Impacts Email Support For IndiGo And Air India Airlines

A <b>global Microsoft service disruption</b> has impacted the email support services of major carriers IndiGo and Air India. IndiGo stated on Friday that its email system was affected by the outage, though all other customer support channels remain fully operational. The airline confirmed that its <b>flight operations and business functions</b> are operating normally without any disruptions. Similarly, Air India announced that it is closely monitoring the ongoing Microsoft outage. The airline reported that its flight operations remain entirely unaffected and proactively <b>rerouted its emails</b> to ensure all customer messages continue to reach them without interruption. Both carriers assured passengers that alternative communication channels are active.

By News Desk • 11/13/2026
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